Privacy policy

Last updated: November 11, 2026

This policy explains how Polar Light Technologies AB handles personal data when you visit our website or contact us through it.

Who is responsible

Polar Light Technologies AB (org. nr 556992-9507), Kunskapslänken 36, 583 26 Linköping, Sweden, is the controller for the personal data described here. For questions about your personal data, email info@polar-light-technologies.com, marked “Privacy”.

What we collect, and why

When you send an inquiry

The contact form asks for your name, email address, company, area of interest and message. We use this information to reply to your inquiry and to follow up on a possible business relationship. The legal basis is our legitimate interest in answering inquiries about our products and technology.

When you ask for product information and news

If you tick the box for information about products and news, we use your name and email address to send it to you. The legal basis is your consent. You can withdraw it at any time by replying to one of our emails or writing to the address above.

When you visit the website

The website uses no cookies, no analytics and no tracking. Like every website, our hosting provider processes technical data such as your IP address and the pages you request, to deliver the site and protect it against abuse. This data is not used to identify you.

Where your inquiry goes

Inquiries from the form are delivered by email to our company inbox and may be registered in our customer relationship management (CRM) system. Only employees who handle customer contacts have access to them.

How long we keep it

• Inquiries and related correspondence: up to 24 months after our last contact, unless they lead to a business relationship, in which case we keep what the relationship and accounting rules require.
• Consent to product information and news: until you withdraw it. We then remove you from the mailing list.

Who else handles your data

We use service providers that process personal data on our behalf, under data processing agreements: our email and office provider (Microsoft) and our website hosting provider (Cloudflare), which also delivers the messages from the contact form to our inbox. We do not sell or share your personal data for anyone else’s marketing.

Transfers outside the EU

Some of these providers are based in the United States and may process data there. Such transfers are covered by the EU–U.S. Data Privacy Framework or by the European Commission’s standard contractual clauses.

Your rights

You have the right to ask for access to your personal data, to have it corrected or erased, to restrict or object to its processing, and to receive it in a portable format. Where we rely on consent, you can withdraw it at any time. Write to the address above and we will reply within one month.

If you think we handle your personal data incorrectly, you can complain to the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten, imy.se).

Changes

We update this policy when our handling of personal data changes. The date at the top shows the latest version.